Burnaby Physiotherapy
Claims For Workplace Injuries
Workplace Injuries
WorkSafeBC Physiotherapy for Workplace Injuries – EastWest Physiotherapy Burnaby
Sustained an injury at work? Whether from lifting a heavy load, a slip or fall, repetitive strain at your desk, or other job-related accidents, WorkSafeBC (WSBC) can support your recovery. At EastWest Physiotherapy in Burnaby, we are a WorkSafeBC-contracted Physiotherapy provider, meaning we handle billing and paperwork so you can focus on your recovery.
What WorkSafeBC Physiotherapy Means for You
WorkSafeBC is the provincial workers’ compensation system that covers medically necessary care for work-related injuries. Once your claim is accepted, WorkSafeBC pays for physiotherapy services if they are reasonably required for your recovery and return to work.
If approved, using a WorkSafeBC-contracted provider ensures that:
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You pay nothing out of pocket for covered physiotherapy.
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Treatment is provided based on your injury needs and you get personalized care tailored to your workplace injury.
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Your Physiotherapist can coordinate and advise with your employer and WorkSafeBC in supporting a safe, gradual return-to-work plan.
Who Is Eligible for WorkSafeBC Physiotherapy?
You may qualify for WorkSafeBC physiotherapy if:
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You suffered an injury or occupational illness at work (e.g. sprain, strain, repetitive stress, fall, impact, overuse).
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You report the injury to your employer and let WorkSafeBC know as soon as possible.
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You choose a physiotherapy clinic that is contracted with WorkSafeBC like us at EastWest Physiotherapy in Burnaby.
Even if your claim is pending approval, our Burnaby clinic can provide the initial assessment under WorkSafeBC. This initial session will be covered by WorkSafeBC.
How to Start Your WorkSafeBC Physiotherapy Claim
Report the injury immediately to your employer (first aid and/or supervisor).
See your family doctor if needed, especially if there is significant pain, fracture, or need for imaging. WorkSafeBC may require medical documentation.
File a claim with WorkSafeBC (online or by phone) to receive a claim number.
Book your first appointment with a WorkSafeBC-contracted physiotherapist (like us) and provide your claim number.
What Happens During Your WorkSafeBC Physiotherapy Treatment
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You will need to fill out some basic information on our online form upon booking your initial assessment regarding your Claim (Employer Info, Work duties, date of injury, work schedule, claim number, etc.)
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Initial Assessment: A thorough history (how the injury occurred, work tasks, previous health issues) and a physical examination. We’ll also assess your work demands and address any limitations or modified duties available at work.
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Treatment Plan: Based on your condition, we may use manual therapy, exercise rehabilitation, modalities (electrotherapy, ultrasound, etc.), IMS, acupuncture, or other techniques, whichever best suits your recovery and preference.
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Treatment and Rehab: We guide you through pain control, restoring mobility, rebuilding strength, correcting movement patterns, and retraining for work tasks or daily activities.
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Return-to-Work Plan: As you progress, we can help coordinate modified duties or gradual return to work, liaising with WorkSafeBC and your employer to ensure a safe, durable transition.
What WorkSafeBC Covers (and What to Expect)
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For an accepted work injury claim, physiotherapy is covered free of charge if performed by a WorkSafeBC-contracted provider.
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The usual structure under the current WorkSafeBC contract (since June 1, 2022) is: one initial assessment visit, then a treatment period covering up to 15 visits or 6 weeks (whichever comes first).
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If more treatment is needed beyond what is approved, your physiotherapist can submit an extension request, which may be approved depending on medical need and functional progress.
There is no upfront cost to you when using a contracted clinic.
Why Choose EastWest Physiotherapy for Sports Rehab?
- We are a WorkSafeBC-contracted provider, so we handle all paperwork and direct billing to WorkSafeBC.
- One-to-one private sessions, in a private treatment room (No Curtains!): you get personalized care and focused treatment in a comfortable, confidential setting.
- Integrated recovery approach: whether you need manual therapy, exercise rehab, electrotherapy/ultrasound, IMS, acupuncture, or a combination.
- Experience with workplace injuries and return-to-work planning. We understand what it takes to get you back on the job safely and confidently.
- Convenient Burnaby location makes scheduling and attending treatment easier during your recovery period.
Frequently Asked Questions (WorkSafeBC Claims)
Do I need a referral from my doctor?
No. For WorkSafeBC physiotherapy, a doctor’s referral isn’t required as long as you have a valid claim number and use a contracted provider.
What if I need more than 15 visits / 6 weeks of physio?
If recovery requires further treatment, your physiotherapist can submit an extension request to WorkSafeBC. As long as the further care is medically justified, treatment can continue.
Will I ever pay out-of-pocket?
No. If you use a WorkSafeBC-contracted physiotherapy clinic and present your valid claim number. WorkSafeBC covers approved treatment costs.
What kinds of injuries qualify?
Work injuries sustained include sprains, strains, overuse injuries, repetitive stress injuries, slips/trips/falls, lifting injuries, and any musculoskeletal or orthopedic injuries.
Book Your WorkSafeBC Physiotherapy Appointment
If you’ve been injured at work, don’t wait. Begin your recovery with EastWest Physiotherapy Burnaby. Bring your WorkSafeBC claim number and we’ll take care of the rest. We’re here to help you get back to work safely, effectively, and without unnecessary stress.