ICBC PHYSIOTHERAPY

ICBC PHYSIOTHERAPY TREATMENTS

Getting into a car accident can be overwhelming in many ways physically and emotionally. The last thing you need is to deal with paperwork and funding for your treatment sessions – leave this to us!

If you have been in a car accident within the last 12 weeks, you are immediately pre-approved for ICBC physiotherapy treatment sessions regardless of who was at fault. You will also have access to a variety of other healthcare providers. The first thing you need to do is report the accident to ICBC and get a claim number. 

You do not need a doctor’s note to start ICBC physiotherapy treatments, but you will need to see your doctor for overall healthcare and medical prescriptions.

The chart below outlines what you can access and how much coverage is included for each session. If there is a remaining fee to be paid, this is usually paid out of pocket, or covered by your own extended health provider. These are the current new guidelines and are in effect from April 1, 2021, to March 31, 2022. If your car accident occurred before April 1st, you will fall under the old rules.

Type of practitioner: Number of approved treatments: Standard treatment fees (treatment date between April 1, 2021 and March 31, 2022):
Physiotherapist ​25 $82
​Chiropractor ​25 ​$54
Registered massage therapist 12 $83
​Kinesiologist 12 ​$81
​Psychologist 12 $201
​Clinical counsellor 12 ​​$124
​Clinical counsellor 12 ​​$91
*chart taken from ICBC website

The first paramedical service that you will likely see is the physiotherapist. As your registered physiotherapist in Burnaby, we will assess, diagnose, and treat your injury.

WHAT CAN I EXPECT ON MY FIRST ICBC PHYSIOTHERAPY VISIT?

When you come in for your first visit, we will first talk and get a history of your health as well as some details of your car accident. This may include getting details like your sitting position at the time of the accident, if your head is turned over to one direction, how fast you and the other car were moving, and the direction and location of the impact. 

Once we get a good history, we will conduct a physical exam to see how your body is moving. We will get you moving in different directions, test muscle strength, and if required test to see how your nerves are functioning, and other special tests. If we see that further investigations or imaging are required for your condition, we will communicate with your family doctor. 

TREATMENT PLAN

After your physical examination, we will be able to diagnose your injury, and start physiotherapy treatment. Your treatment session can include one or multiple techniques such as acupuncture, IMS, electrical modalities, manual therapy, cupping therapy, and exercise therapy. To have a better understanding of these techniques, refer to our “Physiotherapy Services” section on our menu for detailed explanations.

We often find that injuries from motor vehicle accidents benefit from working in conjunction with other healthcare practitioners. We often refer to other paramedical services as needed to optimize your recovery. We will also direct bill and communicate with your ICBC support and recovery specialist as needed.

If your injury extends beyond the 12 weeks and further treatment is required, we will submit the necessary documents for approval of further ICBC physiotherapy visits.

FAQ's On ICBC PHYSIOTHERAPY

CAN I USE MULTIPLE HEALTHCARE PRACTITIONERS AT THE SAME TIME?

Yes! You can see any of the healthcare providers listed in the chart above, as long as the date of your accident is within 12 weeks.

DO I HAVE ACCESS TO OTHER HELP LIKE HOUSEHOLD CLEANING?

Yes, ICBC does provide some funding if you are not able to complete household tasks like cleaning.

WHEN CAN I START TREATMENT?

Immediately, as long as your accident date is still within 12 weeks. You will first need to call ICBC, report the accident, then get a claim number.

WHAT DO I NEED AT MY FIRST PHYSIOTHERAPY APPOINTMENT?

When you arrive at our Burnaby Physiotherapy clinic, you will need your claim number, claim adjuster’s name, and contact. Leave the rest to us!

DO I NEED TO PAY FOR ANYTHING AT THE SESSION?

No, you do not need to pay for anything upfront. Your ICBC physiotherapy treatment session is covered by ICBC.

Call 604 398 2936 and speak to any of our staff to learn more or schedule an appointment.
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